Congratulations, you did it—you made it through GivingTuesday! But your work is not done yet.
Take advantage of the momentum of your campaign: follow up with your donors and supporters, create meaningful long-term connections, and use the insights gathered this year to inspire next year’s campaign.
Thank your supporters on social media and share the results of your campaign, as well as the impact it has on the people you serve. Sharing a video thank you from the organization’s founder or leaders can make it more personal.
TIP: Create an infographic or graphic that shows the results of your campaign and how you met your goals.
A day or two after GivingTuesday, send your donors and supporters a thank you email or postcard. If possible, segment your email list to personalize the message based on their giving (ie first-time donors, returning donors, etc.)
TIP: Don’t forget to ask donors and supporters to follow you on social media so you can engage with them throughout the year.
69% of donors prefer to be thanked for their donations via email, followed by a print letter [2018 Trends in Giving Report
Rather than talking about your organization’s needs, tell your supporters specifically how their gift will be used, the change it will make in the community, or how a person’s life will be positively affected.
TIP: Add photos or infographics for extra impact.
GivingTuesday provides an opportunity to engage with new donors. Send a personalized message that tells the story of your organization, including ways they can be involved throughout the year. Mention any upcoming events or volunteer opportunities they can be a part of.
TIP: Link to a blog post or landing page with a compelling story to help them experience your organization’s mission.
Donors acquired during Giving Tuesday are 10–15% more likely to give again than donors acquired on typical days through peer-to-peer fundraising campaigns.Classy
Just because someone donated on GivingTuesday doesn’t mean they are unwilling to give again, so add them to your list for year-end giving. Again, segment your list so you can thank them for their previous gift accordingly.
And if they do give again, remember to take them off your active list so they are not receiving unnecessary emails.
TIP: Include non-monetary ways they can give or get involved with your organization.
Give donors a way to be more personally involved with your mission by suggesting a peer-to-peer (P2P) fundraising campaign for their next birthday or special event.
Nearly ⅓ of online donations are made through peer-to-peer fundraising.Classy
Use the time after GivingTuesday to gather important data on your donors. Analyze their behaviors, note what type of communications resonated best, and use these insights to improve future donor engagement. Save social media and Google Analytics reports to compare next year.
TIP: Use your collected data to make notes for next year’s campaign.
Create a shared document where you and your team can collect ideas and design samples to inspire next year’s campaign.
TIP: If you still have them in your inbox, save the standout GivingTuesday emails you received this year (as I did myself!) as well as your favorite social media images.
Return donors whose first interaction was on GivingTuesday re-engaged sooner than donors whose first interaction was outside of GivingTuesday.The State of Modern Philanthropy 2020
Don’t let all your hard GivingTuesday work go to waste. Use this time to genuinely engage with new and returning donors—as well as to make next year’s campaign even better.
Make your next campaign stand out! Get my free GivingTuesday Branding Guide & Worksheet that includes tips, worksheets and templates.